Shipping policy

Shipping Policy – France Only

TharryStore currently ships to France only. All prices are displayed in Euros (€).

Processing Time

All orders are processed within 1 to 2 business days after payment confirmation. Orders are not processed or shipped on weekends or French public holidays.

Delivery Time

Once shipped, orders are delivered within 5 to 8 business days across France.

Counting processing and delivery together, you should expect your order within approximately 6 to 10 business days from the date of purchase. Delivery times are estimates and may vary depending on carrier conditions.

Shipping Costs

Shipping is free on all orders within France. There are no additional shipping charges at checkout, and no minimum order value is required.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

Delays and Delivery Responsibility

We work to ensure timely delivery, but occasional delays may occur during high demand periods or because of carrier issues.

In accordance with Article L216-4 of the French Consumer Code, the risk of loss or damage to the goods passes to you only when you or a third party you designate takes physical possession of them. If your order is delayed, lost or damaged in transit, this remains our responsibility and we will resolve it with you. Please contact us and we will arrange a replacement or a refund.

If we have not delivered by the date indicated, or within 30 days of your order where no date was given, you may cancel the order and obtain a full refund under Articles L216-6 and L216-7 of the French Consumer Code.

Incorrect Address

Please check your shipping address carefully at checkout. If an incorrect address is entered, contact us immediately — if the order has not yet shipped we will update it. Once shipped, an incorrect address may delay delivery or cause the parcel to be returned to the sender, in which case we will contact you to arrange reshipment.

Lost or Undelivered Parcels

If your parcel is lost, or marked as delivered but never reached you, contact us at tharrystore@gmail.com. We will open an enquiry with the carrier and arrange a replacement or a refund.

Returns

Please do not send returns to our registered administrative address. A return address is provided in writing once your return has been approved. See our Return & Refund Policy for full details.

Questions?

Contact us at tharrystore@gmail.com or on +33 6 18 23 44 19. We reply within 1 to 2 business days, Monday to Friday. You can also use our Contact page.

Last updated: 18 September 2026