Contact Us

We are an online-only store. If you have a question about an order, a product, a delivery or a return, please get in touch using the details below and we will help.

Customer Service

Email: tharrystore@gmail.com
Phone: +33 6 18 23 44 19

We answer emails within 1 to 2 business days, Monday to Friday. Phone lines are open Monday to Friday, 9:00 to 18:00 (CET). We are closed on weekends and French public holidays.

Business Details

Legal name: Temam Arezki, Entrepreneur Individuel
Trading name: ATES MARKET
Store: TharryStore
SIREN: 539 033 233
SIRET: 539 033 233 00047
Registered address: 122 Rue Amelot, 75011 Paris, France

Please note that our registered address is an administrative address only. It is not a shop or a returns address, and it is not open to the public. Returns must be sent to the address we provide when your return is approved — please do not send parcels to the address above.

What to Include

To help us answer you quickly, please include your order number and the email address used at checkout.

Returns and Refunds

You have 14 days from receipt to withdraw from your order. Full details are set out in our Return & Refund Policy. To start a return, email us at the address above.

Other Information

Shipping Policy · Terms of Sale · Privacy Policy · Legal Notice

Last updated: 18 September 2026